Birthday party terms and conditions

We offer a huge range of birthday parties to suit everyone at our four leisure centres:

  • Riverside Leisure Centre (RLC)
  • Chelmsford Sport and Athletics Centre (CSAC)
  • South Woodham Ferrers Leisure Centre (SWFLC)
  • Dovedale Sports Centre (DSC)

We want you to have a fantastic time from start to finish. Our terms and conditions are here to make sure your child has the best party possible. 

Payment and cancellation 

  • You need to pay a non-refundable deposit of £30 (£25 for Dovedale) at the time of booking the party. Please check individual party pages for information.
  • You must pay the remaining amount at least 14 days before the party date. 
  • We will give you a copy of the party terms and conditions to read, sign and return, when booking your party. 
  • A party booking is only confirmed once you have paid in full and read and accepted these terms and conditions.   
  • You must cancel your party within seven days of the party date to receive a refund (minus the deposit). After this time, no refund can be given. 
  • For parties booked at SWFLC and CSAC, the cost of using our party room is included in the price of the party.

Party numbers 

  • Parties cannot be booked for below the minimum or above the maximum numbers of children. This is for safety reasons. 
  • Where there is space for additional children on a party, they must be added and paid for at least three days (72 hours) before the party. No children can be added after this time. 
  • The parent/guardian of the birthday child must be present throughout the party. Adult to child ratios vary for different parties; please check the specific page for your party, to find out what these ratios are. 

Party food, drink and clothing 

  • Customers wishing to supply their own party food and drink at CSAC, DSC or SWFLC must book the party room.  
  • No food or drink except birthday cake can be brought to parties at RLC, as we offer catering at an additional cost. 
  • Appropriate clothing and footwear for the party must be worn at all times; this will be detailed on the specific party page.  

We reserve the right to: 

  • Refuse a party booking without reason or explanation 
  • Cancel the booking for any time and for any reason. Where reasonable we will reimburse the customer any fees already paid, or we will offer alternative dates. 
  • Waive, amend or change these or any other terms relating to the hire of council facilities, without prior notice. 
  • Refuse entry to, or eject anyone who does not comply with these terms and conditions 
  • Refuse entry to or eject anyone whose behaviour threatens or endangers the safety of themselves or anyone else, at Chelmsford City Sports entire discretion.  

Data protection

CCC is a data controller for the purposes of data protection legislation. All personal information is held and processed in accordance with this. Please refer to our Privacy Notices published on our website at www.chelmsford.gov.uk/privacy for details. 

Report a website issue

You can report issues with the website using this form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.

(Please give the URL of the page, such as https://www.chelmsford.gov.uk/council-tax/bands-and-amounts/)

 

Data protection declaration: We are a Data Controller for the purposes of data protection legislation. We hold and process all personal information in accordance with data protection legislation. For more information, you can read our privacy policy and privacy notices