Report

About the Evaluation

Report Creator
Will Arthur
Evaluation Commissioner
Not provided
Evaluation date
Mon Apr 17 2023

Executive Summary

The website is WCAG 2.1 AA accessibility compliant based on the testing of these template page examples.

We will have downloads and documents that are not accessible and will tackle those as we come across them.

The only issue found with the site was a PDF missing the language attribute.

Scope of the Evaluation

Website name
Chelmsford City Council
Scope of the website
All web content of the public website of Chelmsford City Council, located at https://www.chelmsford.gov.uk
WCAG Version
2.1
Conformance target
AA
Accessibility support baseline
Supported browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari Supported operating systems: Windows 10 and above, MacOS Cataline and above, iOS 14 and above, Android 11 and above
Additional evaluation requirements
This report will include: - A full evaluation of the pages specified by GDS - A full evaluation of a random selection of additional pages - A full evaluation of at least one type of each page template

Detailed Audit Results

Summary

Reported on 50 of 50 WCAG 2.1 AA Success Criteria.

All Results

1 Perceivable

1.1 Text Alternatives
Success Criterion Result Observations
1.1.1: Non-text Content
Entire sample

Result: Passed
1.2 Time-based Media
Success Criterion Result Observations
1.2.1: Audio-only and Video-only (Prerecorded)
Entire sample

Result: Not present
1.2.2: Captions (Prerecorded)
Entire sample

Result: Not present
1.2.3: Audio Description or Media Alternative (Prerecorded)
Entire sample

Result: Not present
1.2.4: Captions (Live)
Entire sample

Result: Not present
1.2.5: Audio Description (Prerecorded)
Entire sample

Result: Not present
1.3 Adaptable
Success Criterion Result Observations
1.3.1: Info and Relationships
Entire sample

Result: Passed
1.3.2: Meaningful Sequence
Entire sample

Result: Passed
1.3.3: Sensory Characteristics
Entire sample

Result: Passed
1.3.4: Orientation
Entire sample

Result: Passed
1.3.5: Identify Input Purpose
Entire sample

Result: Passed
1.4 Distinguishable
Success Criterion Result Observations
1.4.1: Use of Color
Entire sample

Result: Passed
1.4.2: Audio Control
Entire sample

Result: Not present
1.4.3: Contrast (Minimum)
Entire sample

Result: Passed
1.4.4: Resize text
Entire sample

Result: Passed
1.4.5: Images of Text
Entire sample

Result: Passed
1.4.10: Reflow
Entire sample

Result: Passed
1.4.11: Non-text Contrast
Entire sample

Result: Passed
1.4.12: Text Spacing
Entire sample

Result: Passed
1.4.13: Content on Hover or Focus
Entire sample

Result: Passed

2 Operable

2.1 Keyboard Accessible
Success Criterion Result Observations
2.1.1: Keyboard
Entire sample

Result: Passed
2.1.2: No Keyboard Trap
Entire sample

Result: Passed
2.1.4: Character Key Shortcuts
Entire sample

Result: Not present
2.2 Enough Time
Success Criterion Result Observations
2.2.1: Timing Adjustable
Entire sample

Result: Not present
2.2.2: Pause, Stop, Hide
Entire sample

Result: Not present
2.3 Seizures and Physical Reactions
Success Criterion Result Observations
2.3.1: Three Flashes or Below Threshold
Entire sample

Result: Passed
2.4 Navigable
Success Criterion Result Observations
2.4.1: Bypass Blocks
Entire sample

Result: Passed
Entire sample

Observations:

No ability to skip A-Z, however mentioned in the guidelines: "It is not the intent of this Success Criterion to require authors to provide methods that are redundant to functionality provided by the user agent. Most web browsers provide keyboard shortcuts to move the user focus to the top of the page, so if a set of navigation links is provided at the bottom of a web page providing a "skip" link may be unnecessary."
2.4.2: Page Titled
Entire sample

Result: Passed
2.4.3: Focus Order
Entire sample

Result: Passed
Entire sample

Observations:

Good - we navigate to "next" before "previous" buttons for example, despite the visual order on the page.
2.4.4: Link Purpose (In Context)
Entire sample

Result: Passed
2.4.5: Multiple Ways
Entire sample

Result: Passed
2.4.6: Headings and Labels
Entire sample

Result: Passed
2.4.7: Focus Visible
Entire sample

Result: Passed
2.5 Input Modalities
Success Criterion Result Observations
2.5.1: Pointer Gestures
Entire sample

Result: Not present
2.5.2: Pointer Cancellation
Entire sample

Result: Passed
2.5.3: Label in Name
Entire sample

Result: Passed
2.5.4: Motion Actuation
Entire sample

Result: Not present

3 Understandable

3.1 Readable
Success Criterion Result Observations
3.1.1: Language of Page
Entire sample

Result: Failed
Entire sample

Observations:

Language not defined in the PDF document
3.1.2: Language of Parts
Entire sample

Result: Not present
3.2 Predictable
Success Criterion Result Observations
3.2.1: On Focus
Entire sample

Result: Passed
3.2.2: On Input
Entire sample

Result: Passed
3.2.3: Consistent Navigation
Entire sample

Result: Passed
3.2.4: Consistent Identification
Entire sample

Result: Passed
3.3 Input Assistance
Success Criterion Result Observations
3.3.1: Error Identification
Entire sample

Result: Passed
3.3.2: Labels or Instructions
Entire sample

Result: Passed
3.3.3: Error Suggestion
Entire sample

Result: Passed
3.3.4: Error Prevention (Legal, Financial, Data)
Entire sample

Result: Not present

4 Robust

4.1 Compatible
Success Criterion Result Observations
4.1.1: Parsing
Entire sample

Result: Passed
4.1.2: Name, Role, Value
Entire sample

Result: Passed
4.1.3: Status Messages
Entire sample

Result: Passed

Sample of Audited Web Pages

  1. Homepage - https://www.chelmsford.gov.uk/
  2. Contact - https://www.chelmsford.gov.uk/your-council/contacting-us/
  3. Accessibility statement - https://www.chelmsford.gov.uk/your-council/about-our-website/accessibility-statement-for-chelmsford-city-council/
  4. Keep connected - https://public.govdelivery.com/accounts/UKCHELMSFORD/subscriber/new
  5. Extra help for residents - https://www.chelmsford.gov.uk/communities/extra-help-for-residents/
  6. Request for parking restrictions – Petition form - https://www.chelmsford.gov.uk/media/spynyy4s/application-form-to-request-a-parking-restriction-petition.pdf
  7. Benefits - https://www.chelmsford.gov.uk/benefits/
  8. Make your claim - https://www.chelmsford.gov.uk/benefits/housing-benefit/make-your-claim/
  9. Contact: Customer Services - https://www.chelmsford.gov.uk/your-council/contacting-us/contact-us-online/contact-customer-services/
  10. Licensing fees - https://www.chelmsford.gov.uk/business/licensing/licensing-fees/
  11. A to Z - A - https://www.chelmsford.gov.uk/a-z-listings/a/
  12. Upcoming elections - https://www.chelmsford.gov.uk/voting-and-elections/upcoming-elections/
  13. Apply for a new premises licence - https://www.chelmsford.gov.uk/business/licensing/alcohol-licensing/premises-licence/apply-for-a-new-premises-licence/
  14. Search results "Contact" - https://www.chelmsford.gov.uk/search-results/#?cludoquery=contact&cludopage=1&cludorefurl=https%3A%2F%2Fwww.chelmsford.gov.uk%2Fbusiness%2Flicensing%2Falcohol-licensing%2Fpremises-licence%2Fapply-for-a-new-premises-licence%2F&cludorefpt=Apply%20for%20a%20new%20premises%20licence&cludoinputtype=standard
  15. Search results - "No results" - https://www.chelmsford.gov.uk/search-results/#?cludoquery=abcdefghijklmnopqrstuvwxyz&cludopage=1&cludorefurl=https%3A%2F%2Fwww.chelmsford.gov.uk%2Fbusiness%2Flicensing%2Falcohol-licensing%2Fpremises-licence%2Fapply-for-a-new-premises-licence%2F&cludorefpt=Apply%20for%20a%20new%20premises%20licence&cludoinputtype=standard
  16. -
  17. -

Web Technology

HTML,CSS,WAI-ARIA,JavaScript,SVG,PDF,Umbraco CMS,ReadSpeaker,jQuery

Recording of Evaluation Specifics

Not provided