Request a collection

We provide a free incontinence waste collection service for residential properties in the Chelmsford area.

We provide a yellow topped bin for incontinence waste, such as incontinence pads.

Nappies are not incontinence waste and you can dispose of nappies in your black non-recyclables bin. You can check what goes in which bin

If you need to dispose of clinical waste, you can request a clinical waste collection.

If you already receive an assisted collection, you will automatically receive an assisted collection for the incontinence waste.

If we have missed your collection, you can report a missed collection online.

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You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.