The opening hours for our Civic Centre offices are 10am to 4pm, Monday to Friday. You can access general advice and signposting in person. We do not offer face to face interviews.
Our phone lines are open from 8.45am to 4.45pm Monday to Thursday and 4pm on Fridays. However, some services are not available by phone on Wednesdays.
We are closed on bank holidays.
Freighter House, our Waste and Recycling office, is also open from 8:45am to 4:45pm, Monday to Friday. It is located next to Chelmsford Recycling Centre, on Drovers Way, Springfield, Chelmsford, CM2 5PH.
Christmas opening times
We will close at 2.30pm on Friday 22 December 2023 and reopen on Tuesday 2 January 2024.