We work in partnership with Essex Police and other bodies to ensure that Chelmsford is a safe and secure place.

We operate more than 350 CCTV cameras across Chelmsford city centre, the car parks and our properties. We also operate cameras in South Woodham Ferrers and Maldon. 

We monitor the CCTV cameras from our 24 hour control room, with direct links to Essex Police.


We work with CCTV operators and security officers in the high street and shopping centres, through our Townlink radio link. Townlink identifies criminal activity, with regular meetings to keep members informed.

If you are a local retail business, you can find out how to get involved in Townlink


We also work with the door staff at pubs and clubs in the city, through our Pubwatch radio link. As well operating at night, there are regular Pubwatch meetings to keep pub and club owners informed about drug and alcohol misuse.    

Code of practice

When we use CCTV, we follow our code of practice, which protects your privacy but allows us to prevent crime.

All of our CCTV operators are licensed through the Security Industry Authority, and are governed by: 

  • the Surveillance Camera Commissioner
  • the Information Commissioner
  • Data Protection Act 2018
  • Security Industry Authority

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.