If you need help making sense of your bill, you can view our understanding your bill page.

We will issue annual Council Tax bills for 2024/25 from 4 March. If you have registered for paperless billing, we will send you an email when your new bill is available.

You should check that you can still login to our online portal before your new bill is available.

If you are paying by Direct Debit, you will not need to do anything. Billing will continue as normal from April.

If you make any changes to your account between 26 February and 3 March, you will get a separate letter or email. Changes include moving house, or changes to discounts you receive. The letter advising you of your changes might arrive before your annual bill.

Empty properties and additional Council Tax payable

In previous years, we charged extra Council Tax when a property had been empty and unfurnished for 24 months.

Central Government have passed the Levelling-up and Regeneration Act 2023. This legislation allows us to charge the additional 100% Council Tax premium after a property has been empty and unfurnished for 12 months. At the Full Council meeting on 21 February 2024, we decided to use this new legislation from 1 April 2024.

This legislation also allows us to bring in changes to charges for second homes. These are furnished homes which are not your main home. At the Full Council meeting on 21 February 2024 we decided:

  • to charge a 100% Council Tax premium on these properties
  • to introduce this charge from 1 April 2025

Central Government has said that it will bring in regulations to create exceptions to both the empty home and second home premiums. Until the Government bring these regulations in, your Council Tax bill will charge premiums from 2024/25 in all appropriate cases. We will amend any bills to reduce the charge if a Government-specified exception applies to you.

We will update this page with the details of the exceptions when we have them.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.