Why we are collecting your data

Chelmsford City Council is a data controller. This means we need to collect your personal data so we can determine whether or not you are a ‘fit and proper person’ to be the holder of a licence associated with the hackney carriage and private hire trade. We will only collect the personal data from you that we need in order to prove that you comply with the pre-licensing and licensing conditions requirements.

Information collected

  • Name
  • Address
  • Phone Number
  • Email Address
  • Date of birth
  • Medical information
  • Driver licence information and history 
  • Criminal conviction information and complete history (the Rehabilitation of Offenders Act 1974 does not apply to the taxi trade, and no conviction is therefore ever considered to be spent)
  • Proof of your right to work and reside in the United Kingdom. 

We collect all the above information in relation to an application for a drivers’ licence. A lesser amount of personal information is required prior to the grant of a vehicle or operator licence.

The basis for the processing

We do this as a task carried out in the public interest. We will not be able to determine whether or not you are a fit and proper person to hold a licence as defined by our licensing conditions without this information.

Who we will share your information with

We may share your information with external parties such as the Police, the Home Office or other Government Department in the interests of preventing or detecting crime. Your information may also be shared with any other body that demonstrates it has a right to your information for this purpose.

We will never sell your data. However, we may share some of your personal information with third parties to:

  • help prevent fraud. We may share your information with credit reference agencies and other companies for use in credit decisions.  Credit agencies may record these searches, but that will not affect your credit standing.
  • pursue people or companies who owe us money. We may share your information with debt collection agencies.
  • help business partners, suppliers and sub-contractors to deliver any contract we enter with them or you.
  • help us if we are need additional professional or legal advice on a matter relating to you.
  • to improve and optimise the performance of our websites and social media accounts. Analytics and search engine providers that we use can collect your data when you interact with us online.  However, they will aggregate and anonymise the information, meaning we can’t identify any individual personally.
  • work out if a grant we have spent was successful in achieving its aims. This could be funding from a Government or a grant from a local, regional or national organisation such as Sport England and National/Heritage Lottery Fund. However, they will aggregate and anonymise the information, meaning we can’t identify any individual personally.

Providing accurate information 

We need to hold accurate and up to date information about you so that we can deliver appropriate services. If any of your details change, you need to tell us as soon as possible so that we can update your records.

We will not: 

  • use your information for marketing or sales purposes without your prior explicit consent. 
  • send or store your data abroad unless it meets the requirements of the Data Protection regulations.
  • make decisions about you based on automated processing. 

How long we hold your data

We keep all records for six years from when you cease to be a licence holder. 

Your rights 

You have the right to access the personal information we hold about you.  Any access requests are free of charge.

If the information we hold about you is inaccurate, you have a right to have this corrected and you have the right to request completion of incomplete data.

You have the right to ask us to erase your personal data in certain circumstances (‘right to be forgotten’).

You have the right to ask us to stop or restrict the processing of your personal data, in certain circumstances.  Where possible, we will seek to comply with your request, but we may need to hold or process information to comply with a legal requirement.

You can make any of these requests by:

  • Emailing ir@chelmsford.gov.uk
  • Or sending a letter to:

Digital Services 
Chelmsford City Council
Civic Centre
Duke Street

If you are dissatisfied with how we have used your personal information, you can complain to the Information Commissioner’s Office at casework@ico.org.uk

Identity of Data Protection Officer 

Our designated Data Protection Officer is John Breen. 

You can contact him by emailing ir@chelmsford.gov.uk

Contact details 

Chelmsford City Council
Civic Centre
Duke Street

Email: ir@chelmsford.gov.uk 

Telephone: 01245 606606

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