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Driver licence
You will need a driver licence if you drive a hackney carriage or a private hire vehicle. Our driver licences are dual. This means you can drive both hackney carriages and private hire vehicles on the same licence.
You can apply for a driver licence if you:
- are 21 years or over
- have held a full UK or European licence for at least two years, and a full UK DVLA licence for at least one of those years
- have no more than six current penalty points on your licence
If your driver licence has expired, you must renew your licence one month before the expiry date. Otherwise, we will process the renewal as if it is a new licence application.
You must complete a tax check and meet our code of conduct and dress code.
You can read our Taxi Licensing Policy.
To apply for a new driver licence, you will need to:
- sign in or register for an account
- complete the application details
- upload your supporting documents
- pay the application fee of £215
You must then:
- complete the initial training course with Green Penny Ltd, (which you need to arrange and pay for yourself) and a geographical test (consisting of routes, roads and points of interest) or
- complete the refresher training course (if you have already completed the initial training course)
Once you have completed the initial training, you must:
- apply for an enhanced DBS check and sign up to the DBS update service
- complete a medical examination form (every three years, or yearly if you are over 65)
If your GP doesn't complete a medical examination, you should produce a summary of your medial history to the examining medical practitioner.
Supporting documents
You need to upload the following supporting documents online as part of your new licence application:
- proof you have completed the initial training course with Green Penny Ltd
- a completed medical examination form (we advise seeking this after you have completed the training)
- proof of an enhanced DBS check (and proof that you have signed up to the DBS update service)
- proof that you are entitled to work, or remain and seek work in the UK
- two passport size colour photos
- a copy of your complete DVLA driving licence
- a copy of your passport, or at least two other forms of identification such as your birth certificate or utility bills
- a Certificate of Good Conduct, if you have lived anywhere other than the UK for six or more consecutive months in the last five years
- a signed and completed declaration (you must be aware of and comply with the licence conditions)
- proof of HMRC registration (for your tax check)
Your driver licence is valid for three years from the date we granted it.
You need to renew your licence every three years, before the current licence expires. If your licence expires, you won't be able to work until we issue you with a new licence.
We will send you a reminder to renew your driver licence, usually around two months before it is due to expire.
To re-licence, you will need to:
- sign in or register for an account
- complete the application details
- upload your supporting documents
- pay the application fee of £212
You must also complete the refresher training course with Green Penny Ltd, (which you need to arrange and pay for yourself).
Once you have completed the initial training course, you must:
- apply for an enhanced DBS check and sign up to the DBS update service
- complete a medical examination form (every three years, or yearly if you are over 65)
If your GP doesn't complete a medical examination, you should produce a summary of your medical history to the examining medical practitioner.
Supporting documents
You need to upload the following supporting documents online as part of your application:
- proof you have completed the refresher training course with Green Penny Ltd
- a completed medical examination form (we advise seeking this after you have completed the initial training)
- proof of an enhanced DBS check (and proof that you have signed up to the DBS update service)
- proof that you are entitled to work, or remain and seek work in the UK
Once we receive your re-licence application, we will notify you of our decision.
New licence applications
As part of our Taxi Licensing Policy, you must complete an initial training course.
You must book this training with Green Penny Ltd and pay them directly. You will also need to complete a geographical test (consisting of routes, roads and points of interest).
You can view an example geographical test paper.
Re-licence applications
If you are applying for a re-licence, you will need complete the refresher training course. You will not need to complete the geographical test.
We advise you to complete the training course before carrying out the enhanced Disclosure and Barring Service (DBS) check or completing the medical examination form.
You must get an enhanced DBS check with Taxi Plus and sign up to the DBS update service through them.
DBS update service
When you request your DBS check with Taxi Plus you can sign up to the DBS update service. This must be done within 28 days of the enhanced DBS certificate being issued. You will need an email address to sign up.
You must sign up to the DBS update service through Personnel Checks as they will manage the service between us on your behalf. Find out how to get an enhanced DBS check through Taxi Plus.
For us to use your update service account, you must provide us with the latest copy of your DBS certificate.
You must make sure to maintain your annual subscription to this service, including paying any ongoing subscription fees. If you don't, you will have to undertake a full enhanced DBS check every six months at an additional cost.
For new applicants, we advise you to complete the training course before getting an enhanced DBS check and signing up to the DBS update service.
If you have any convictions, we may not grant you a licence. You can download our guidance on convictions to check your likelihood of getting a licence before you apply.
In addition to convictions checks (DBS), we will carry out checks of points on your domestic driving licence. We will also check your application against a National Register of Hackney and Private Hire Vehicles Revocations and Refusals (NR3).
You can download a copy of the NR3 data sharing agreement.
These checks are to ensure you are a 'fit and proper' person to hold a taxi licence.
Regardless of your nationality, if you are applying for a driver licence you must prove your right to work in the UK.
You can either:
- download the UK Immigration: ID check app and provide us with a share code, or
- provide us with copies of relevant documents attached to your application (we may request video contact to confirm)
UK Immigration ID check app
To prove your immigration status, you can download the UK Immigration: ID check app and provide us with a share code. You can get a share code on GOV.UK.
To do this, you must have settled status or have applied for a visa.
To get a share code, you will need:
- details of the identity card you used when applying (for example, passport, National ID card or biometric residence card)
- your date of birth
- access to the mobile number or email address you used when you applied (you will have received a code for logging in)
You then need to provide us with a share code and your permission to make the check.
Provide us with copies of the documents
If you want to attach documents with your application, you must provide two of the following documents:
- your passport showing your right to work, or
- a National ID card, or
- a Biometric residence card, or
- an immigration document issued by the Home Office stating the right to work
A National Insurance Card on its own is of no value. If you don't have any of the necessary documents, you can contact us and we can help you.
You can submit the documents online or post them to us.
If you have lost or misplaced your taxi driver licence or vehicle licence, you can request a copy.
If you drive a hackney carriage we regulate the fare you can charge your customers. You can view our hackney carriage fares.
If you drive a private hire vehicle, we do not regulate the fare you can charge your customers. The fare should be agreed between the operator and the customer when booking.
You will also need to complete a tax check. The tax check will ask questions about how you pay any tax on income you earn from your driver licence.
After you have completed the tax check, you will receive a nine-character tax check code.
You will need to give the code to us when applying for your licence, so we can confirm you have carried out a tax check.
Find out what you need to do before you can renew your licence on GOV.UK.